Return Policy

We want you to feel confident shopping with us. You have 30 days after receiving your item to request a return.

To be eligible, your item must be unused, in the same condition you received it, and in its original packaging, together with proof of purchase.

To start a return, contact us at playhourhub@gmail.com. If approved, we'll provide instructions on how and where to send your package. Items returned without a prior request will not be accepted.

Damaged or incorrect items: please inspect your order upon arrival and contact us immediately so we can make it right.

Refunds are processed to your original payment method once we receive and inspect your returned item.

For full details, see our Refund Policy.